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Contact PositiveSingles Customer Service

PositiveSingles Phone Numbers and Emails

Toll-Free Number:

  • (855) 599-8811
    Toll Free
Call customer service
Send Message

General Info:

  • +1 416 628 1072

PositiveSingles Emails:

Legal
Privacy Inquiries
Media
Press Inquiries
Is this your business?

How to Contact PositiveSingles?

Most Popular Number:

(855) 599-8811
Toll Free
Total calls: 295 Issues resolved: 6 Last call: Nov 24, 2024
author avatar
PissedConsumer Reporter

Two helplines are available to consult the company agent by phone. The first is the toll-free number, 1-855-599-8811, active to call for information and assistance during business hours. People who want to contact the company agent for general information about their services and policies can dial the Positive Singles phone number, +1-416-628-1072, to call the company headquarters. If the issue is unresolved through calls, visit the address PositiveSingles.com, 10-8707 Dufferin St, Suite 160, Vaughan, Ontario L4J 0A6, Canada, for direct assistance from the business agent. Individuals can also consider the online means of contact by submitting a request on the Positive Singles website. While doing so, you must include your first name, username, email address, and website name to get an efficient response from the company agent.

Positive Singles customer service handles legal and privacy issues at support@positivesingles.com during business hours. To contact the media department for a press-related inquiry, email mediapress@positivesingles.com for information and assistance. The company has an active response time of 2 hours and has lines available for people to share feedback and suggestions. Customers who want to discuss premium membership, billing, and claim issues or those sharing success stories can also use email to contact them. The option to email is also available for business development inquiries, information regarding career opportunities and open positions in the company, and membership inquiries.

To contact the support team online, visit the PositiveSingles site and click Contact Us on the home page to get directed to 24/7 live support. Customers can also use the emails and office addresses available on the same page to share their concerns with the company agent. Using your PositiveSingles login details can also help you find additional contact information. The website also features multiple links to follow the company on social media platforms for regular updates and community forums.

Customers can download the Positive Singles app from the official website through the links available on the home page. You can install this application on Android and iPhone by entering your PositiveSingles login credentials. Along with plenty of information that customers can access, this application is also beneficial to get support using the account and its management. Individuals can also use the app to request assistance with technical, safety, and privacy concerns.

PositiveSingles Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call PositiveSingles is 8555998811. 93% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as PositiveSingles may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

PositiveSingles Website:

PositiveSingles Help Center:

Corporate Office Address:

PositiveSingles.com
10 - 8707 Dufferin St, Suite 160
Vaughan, Ontario L4J 0A6
Canada

PositiveSingles Rating Based on 15 Reviews

Rating details

1.8
more details
Website
Reliability
Price Affordability
Product or Service Quality

Rating stats

Rating trend

How Good is PositiveSingles's Customer Service?

Adeline Xml
Adeline Xml
Feels Neutral | Jul 10, 2024

I wanted to ask a question and never got an answer

Read full quote
Kashana Qkl
Kashana Qkl
Feels Disappointed | Feb 22, 2024

Not good I signed up and trying to access the account and cannot up until now it has futile keeps saying wrong email or password . Very frustrating

Read full quote
Abe Rum
Abe Rum
Feels Satisfied | Nov 20, 2023

The rep was very helpful and quickly resolved the issue.

Read full quote
Lakaya Hal
Lakaya Hal
Feels Satisfied | Sep 08, 2023

Very helpful in a timely manner

Read full quote
Fox Xrb
Fox Xrb
Feels Disappointed | Aug 25, 2023

Not good. No assistance I need. Help. Since. Saturday

Read full quote
Fox Xrb
Fox Xrb
Feels Satisfied | Aug 24, 2023

No assistance I need to. Speak. With some one

Read full quote

Summary of PositiveSingles Customer Service Calls

318 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PositiveSingles?

Account Question:

  • “Membership”
  • “My MPWH account is blocked”
  • “Subscription isn't working”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Canceled subscription and still was billed”
  • “I need to reactivate my account”

Website/ Application Question:

  • “Site issues”
  • “Site issues I cant get messages”
  • “App is. Locked”

Payments and Charges Question:

  • “Too many payments”
  • “I did not authorize last payment and demand the refund”
  • “Why I'm I being charged”

Request for Information Question:

  • “Question about paperless billing”
  • “Technical support”
  • “Verification”

Refund Question:

  • “Want my money back”
  • “Refund”

Product/ Service Question:

  • “Can't get email to work”
  • “Complaint”
  • “Cubad connection”

Staff Question:

  • “To why they are saying, sorry, our service isn't available in my region”
  • “Discontinue service”

Other Question:

  • “Can’t view anything”
  • “Im pissed”
  • “Pay issue”

Compare PositiveSingles Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Skout
stars-rating-fill
1.7 out of 5
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