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Contact PositiveSingles Customer Service

How to Reach a Person at PositiveSingles

Verified Contact Information

Toll-Free Number:

  • 1-888-702-1274
Call Now
Send Message

Customer Service:

  • +1 416 628 1072

Customer Service:

support@positivesingles.com

Media:

mediapress@positivesingles.com
Press Inquiries

PositiveSingles Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular PositiveSingles Phone Number
+1 416 628 1072
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular PositiveSingles Email Address
support@positivesingles.com
Issue Resolution Rate
Low (3% reported full resolution)
PositiveSingles Customer Service Rating
3.7 out of 5
View full overview

How to Contact PositiveSingles?

Most Popular Number:

(888) 702-1274

Two helplines are available to consult the company agent by phone. The first is the toll-free number, 1-855-599-8811, active to call for information and assistance during business hours. People who want to contact the company agent for general information about their services and policies can dial the Positive Singles phone number, +1-416-628-1072, to call the company headquarters. If the issue is unresolved through calls, visit the address PositiveSingles.com, 10-8707 Dufferin St, Suite 160, Vaughan, Ontario L4J 0A6, Canada, for direct assistance from the business agent. Individuals can also consider the online means of contact by submitting a request on the Positive Singles website. While doing so, you must include your first name, username, email address, and website name to get an efficient response from the company agent.

Positive Singles customer service handles legal and privacy issues at support@positivesingles.com during business hours. To contact the media department for a press-related inquiry, email mediapress@positivesingles.com for information and assistance. The company has an active response time of 2 hours and has lines available for people to share feedback and suggestions. Customers who want to discuss premium membership, billing, and claim issues or those sharing success stories can also use email to contact them. The option to email is also available for business development inquiries, information regarding career opportunities and open positions in the company, and membership inquiries.

To contact the support team online, visit the PositiveSingles site and click Contact Us on the home page to get directed to 24/7 live support. Customers can also use the emails and office addresses available on the same page to share their concerns with the company agent. Using your PositiveSingles login details can also help you find additional contact information. The website also features multiple links to follow the company on social media platforms for regular updates and community forums.

Customers can download the Positive Singles app from the official website through the links available on the home page. You can install this application on Android and iPhone by entering your PositiveSingles login credentials. Along with plenty of information that customers can access, this application is also beneficial to get support using the account and its management. Individuals can also use the app to request assistance with technical, safety, and privacy concerns.

PissedConsumer Club

Contact Information

PositiveSingles Website:

PositiveSingles Help Center:

Corporate Office Address:

SuccessfulMatch.com, Inc.
10 - 8707 Dufferin St., Suite 160
Vaughan, Ontario L4J 0A6
Canada

Summary of PositiveSingles Customer Service Calls

415 TOTAL
CALLS
02:26 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PositiveSingles?

Account Question:

  • “Disabled account”
  • “Trying to complete profile information, but it will not let me pass the section about my experience. I have started over several times and it will not let me pass that section. I need help and I just paid. So, I need to be able to utilize this app.”
  • “A member in your site”

Activation/ Cancellation Question:

  • “Canceled subscription”
  • “Cancel my account”
  • “Cancel subscription”

Payments and Charges Question:

  • “I make the monthly payment but the app not open”
  • “Billing”
  • “Charged for an additional month I didn't authorize”

Website/ Application Question:

  • “I don’t like the dating app I would like my money back”
  • “Do not want the app anymore”
  • “I was on this app a few months ago and cancelled but put a new email on. Someone responded and said I have two profiles just wondering how to fix this”

Request for Information Question:

  • “Need help logging in”
  • “Questions about what email you use for my account”
  • “Talk to someone about my account”

Refund Question:

  • “Refund”
  • “I need my refund or activate my account back”
  • “Want my money back”

Product/ Service Question:

  • “Can't get email to work”
  • “Complaint”
  • “Cubad connection”

Staff Question:

  • “Bad Customer Service”
  • “My service only works at my house nowhere else”
  • “To why they are saying, sorry, our service isn't available in my region”

Cards Question:

  • “Why is my card being charged after I canceled my subscription”

Other Question:

  • “Follow up aplicacion”
  • “Someone is using my picture”
  • “Because I want ti delete it don't wanna pay anymore”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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